December 3, 2009 12:05 by
Kate
Our regular numbers are back, please use 0845 356 5758 for sales or 0845 356 5759 for support.
Apologies for any inconvenience.
Esendex Support Team
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December 3, 2009 11:48 by
Kate
We are currently experiencing problems with our contact phone numbers. If you need to get in touch by phone please call 0115 852 5758 for sales or 0115 852 5759 for support. Our regular numbers will return soon and we'll let you know when they're back in place.
Alternatively you ...
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October 28, 2009 14:55 by
Kate
We will be performing planned maintenance on our messaging system as indicated below.
Purpose of maintenance: Database infrastructure enhancement
Date: Sunday 8th November 2009
Time: 10:00am - 12:00pm GMT
Duration: 2 hours. Possible disruption at different times during the ...
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September 15, 2009 11:44 by
KateAll new inbound messages are now being received straight away and messages which were delayed previously will all come through. Message events are now updating, but there has been no impact on outbound traffic.
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September 15, 2009 11:04 by
Kate
We are currently experiencing some inbound delays; however no messages will be lost.
There are also some delays on message events. Outbound traffic is being processed as normal with no delays but the delivery events may take a while to come through. This will be resolved shortly.
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August 7, 2009 11:24 by
Kate
Vodafone Australia will be performing maintenance on their system between the times:
Start: Sunday August 9 at 23:00 AEST
End: Monday August 10 at 07:00 AEST
Outbound traffic should not be affected but there will be a 15 minute window on Monday morning where inbound traffic won&r...
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July 28, 2009 09:11 by
Kate
We’re introducing a great way to use our new Doyle service to integrate Salesforce contacts with your Esendex account to allow you to get in touch with your customers and suppliers quickly and easily.
If you have Salesforce and would like to trial this feature for free, please drop an e...
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July 15, 2009 10:20 by
Kate
We will be performing scheduled maintenance on our infrastructure as indicated below.
Purpose of maintenance: Upgrade to storage infrastructure
Date: Saturday 1st August – Sunday 2nd August
Time: 10:00am - 12:00pm BST
Duration: 4 hours. Possible disruption at different times during t...
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Some US-bound premium and SMS traffic may experience delays in delivery or expired messages. MBlox have advised they have an issue with their US connections and have engineers working on it to assess the level of impact. Updates will follow shortly when we get them.
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The issue with some VodafoneUK inbound traffic being delayed has now been resolved and normal service has been resumed.
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