August 14, 2008 14:58 by
Kate
We have been advised that the problems experienced by handsets on the Irish O2 network have now been resolved.
If you have any queries please contact our support team.
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August 8, 2008 13:39 by
Kate
We have been informed by the networks that there are some problems sending to handsets on the O2 network in Ireland. They are currently working on this as a high priority but some messages may be delayed.
As soon as we have further information I will let you know.
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August 8, 2008 10:55 by
Kate
We experienced some intermittent server issues last night which may have affected some customers. These have all been fully resolved but if you’ve had any problems with messages during that time please don’t hesitate to contact our support team.
Please accept our apologies for any...
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August 5, 2008 11:22 by
Kate
Our voice messaging system works with touch tone handsets so the end user can choose to listen or reject a call, and acknowledge or re-play it.
Touch tones, or Dual-tone multi-frequency (DTMF) can be disabled in-call on some handsets which may mean they’re unable to use numbered menu s...
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August 5, 2008 11:12 by
KateWe have been advised that the problems with messages being accepted by the SFR network in France have been resolved. Thank you for your patience in this matter.
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July 29, 2008 17:08 by
Kate
We have been advised that there are problems with messages being accepted by the SFR network in France. They are investigating the issue and are treating this as a high priority. As soon as we have any further information we will let you know.
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July 2, 2008 11:26 by
Kate
We have had a few customers recently who have been receiving various MSXML errors when using the EsendexLib COM component in ASP, VB or Access. These errors seem to be from versioning conflicts or faults with specific versions of MSXML. We have two methods which normally resolve any problems...
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June 26, 2008 09:55 by
Kate
The issues we were having with the 0845 356 5759 number have now been resolved and you can use this number to contact the support team. Thank you for your patience.
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June 25, 2008 17:31 by
Kate
We are currently experiencing problems with our phone system and are working to get this resolved as soon as possible. The 0845 356 5759 number is not allowing calls through.
If you have any problems please contact the support team on +44 (0) 115 852 5759.
We will let you know as soon ...
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May 8, 2008 16:10 by
Kate
As part of the options area we have a section called Regional settings which allows you to enter in your local country code so you can send messages in local format.
This normally works on the length of numbers, so if you have your regional setting to UK, we will assume that any number 11 dig...
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