Intermittent Issues Resolved

clock August 8, 2008 10:55 by author Kate
We experienced some intermittent server issues last night which may have affected some customers. These have all been fully resolved but if you’ve had any problems with messages during that time please don’t hesitate to contact our support team. Please accept our apologies for any... [More]

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Network Issues - Resolved

clock August 5, 2008 11:12 by author Kate
We have been advised that the problems with messages being accepted by the SFR network in France have been resolved. Thank you for your patience in this matter.

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Network Issues

clock July 29, 2008 17:08 by author Kate
We have been advised that there are problems with messages being accepted by the SFR network in France. They are investigating the issue and are treating this as a high priority. As soon as we have any further information we will let you know.

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Esendex API

clock June 26, 2008 15:32 by author Edward
Hi Everyone,   We have had some reports of customer accessing the Esendex API through a misspelling of our domain name, specifically the Essendex (notice the double s) domain name. We acquired these domain names so that if anyone accidently went to www.essendex.com they would be ... [More]

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UK Support Phone Number Not Available

clock June 25, 2008 17:31 by author Kate
We are currently experiencing problems with our phone system and are working to get this resolved as soon as possible. The 0845 356 5759 number is not allowing calls through. If you have any problems please contact the support team on +44 (0) 115 852 5759. We will let you know as soon ... [More]

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Regional Settings

clock May 8, 2008 16:10 by author Kate
As part of the options area we have a section called Regional settings which allows you to enter in your local country code so you can send messages in local format. This normally works on the length of numbers, so if you have your regional setting to UK, we will assume that any number 11 dig... [More]

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